Privacy Policy

Last Updated: July 16, 2026

OfficeMellow operates the online store available through officemellow.us.

This Privacy Policy explains how OfficeMellow collects, uses, discloses, stores, and otherwise processes personal information when you:

• Visit or use our website

• Create or use an account

• View or purchase products

• Submit an order

• Request a return or refund

• Contact customer support

• Subscribe to marketing communications

• Submit a review or other content

• Otherwise interact with OfficeMellow

OfficeMellow uses Shopify to provide and operate its online store. Shopify and other service providers may process personal information as necessary to provide their respective services.

In this Privacy Policy, “OfficeMellow,” “we,” “us,” and “our” refer to the operator of the OfficeMellow store. “You” and “your” refer to a visitor, customer, account holder, or other person interacting with our services.

Please read this Privacy Policy together with our Terms of Service, Shipping & Delivery Policy, Return & Refund Policy, Your Privacy Choices page, and any other policies displayed on our website.

If our Terms of Service conflict with this Privacy Policy regarding the collection, use, disclosure, or handling of personal information, this Privacy Policy will control for that subject.

Nothing in this Privacy Policy is intended to limit privacy rights that cannot legally be waived.

1. Personal Information

“Personal information” generally means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a person or household.

Personal information does not generally include information that has been lawfully anonymized, aggregated, or de-identified so that it cannot reasonably be linked to an identifiable person.

The information we collect depends on:

• How you interact with OfficeMellow

• The products or services you use

• The website features and applications enabled

• Your device and browser settings

• Your place of residence

• Applicable legal requirements

2. Personal Information We May Collect

Depending on your interaction with OfficeMellow, we may collect or process the following categories of personal information.

Contact Information

This may include:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Country

• State or province

• City

• Postal or ZIP code

• Company or organization name, when provided

• Other delivery or contact information

Account Information

If customer accounts are available, this may include:

• Account username

• Login credentials

• Account preferences

• Saved addresses

• Saved product preferences

• Wishlist information

• Account settings

• Account activity

Passwords and similar credentials may be processed through Shopify or another service provider used to operate the account system.

Order and Transaction Information

This may include:

• Products viewed

• Products added to a cart

• Products saved to a wishlist

• Products purchased

• Order number

• Order date

• Product quantity

• Product selections

• Transaction amount

• Discounts used

• Shipping method

• Delivery status

• Returns

• Refunds

• Replacements

• Exchanges

• Cancellations

• Purchase history

• Communications concerning an order

Payment Information

Payment information may include:

• Payment method

• Billing information

• Payment authorization status

• Transaction confirmation

• Limited payment card details

• Refund information

• Payment-provider information

• Fraud-screening results

Payments are generally processed by Shopify Payments, payment processors, banks, card networks, digital wallet providers, or other payment service providers.

OfficeMellow does not ordinarily need to receive or store a customer’s complete payment card number directly. Payment providers may independently collect and process complete payment information under their own terms and privacy notices.

Customers should not send complete payment card numbers, financial account passwords, or other sensitive payment credentials to OfficeMellow by email.

Customer Support and Communications

This may include information you provide when you:

• Ask a product question

• Contact customer support

• Request an order change

• Submit a cancellation request

• Request a return or refund

• Report a missing package

• Report damage or a defect

• Submit a privacy request

• Respond to a survey

• Communicate with us for another reason

Communications may contain:

• Order numbers

• Product information

• Photographs

• Videos

• Shipping labels

• Packaging images

• Product serial or model numbers

• Device compatibility information

• Workspace measurements

• Delivery information

• Other information voluntarily submitted by you

Please avoid sending information that is not reasonably necessary for us to respond to your request.

Device and Technical Information

This may include:

• IP address

• Browser type

• Browser settings

• Device type

• Operating system

• Network information

• Device identifiers

• Cookie identifiers

• Session identifiers

• Language settings

• Time zone

• Screen or display information

• Referring website or source

• General location inferred from an IP address

• Technical logs

• Error records

• Security information

Website Usage Information

This may include information about:

• Pages visited

• Products viewed

• Searches performed

• Links selected

• Time spent on pages

• Cart activity

• Checkout activity

• Website navigation

• Advertising interactions

• Email interactions

• Referral sources

• Dates and times of interactions

• Features used

• Website errors or performance

Marketing and Preference Information

This may include:

• Email subscription status

• Marketing preferences

• Advertising preferences

• Cookie choices

• Privacy opt-out selections

• Products or categories of interest

• Promotion usage

• Responses to marketing campaigns

• Unsubscribe requests

• Global Privacy Control signals

Reviews and User-Submitted Content

If review or content-submission features are enabled, we may collect:

• Product reviews

• Ratings

• Photographs

• Videos

• Questions

• Comments

• Feedback

• Display names

• Other voluntarily submitted content

Reviews or other content intended for public display may be visible to other website users.

Do not include private information, payment information, home addresses, telephone numbers, or information about another person in a public review.

Fraud, Security, and Compliance Information

This may include:

• Payment verification information

• Order-risk indicators

• IP and device information

• Account activity

• Delivery history

• Return history

• Chargeback information

• Suspected policy abuse

• Identity or address verification information

• Communications related to an investigation

• Information received from fraud-prevention providers

We will request only information reasonably relevant to the applicable verification, security, or fraud-prevention purpose.

3. Sensitive Personal Information

OfficeMellow does not intentionally request highly sensitive personal information unless it is reasonably necessary for a lawful and disclosed purpose.

Please do not send us unnecessary information such as:

• Government identification numbers

• Complete financial account credentials

• Account passwords

• Medical records

• Biometric information

• Precise location information

• Information concerning race, religion, sexual orientation, or political beliefs

• Information concerning another person without authorization

If identity verification is required for a privacy, fraud, payment, or delivery request, we will seek to limit the information requested to what is reasonably necessary.

We do not intentionally use sensitive personal information to infer personal characteristics or for purposes requiring a separate right to limit its use under applicable law, unless otherwise disclosed.

4. Sources of Personal Information

We may collect personal information from the following sources.

Directly From You

We may collect information directly from you when you:

• Visit or use the website

• Create an account

• Place an order

• Complete checkout

• Contact customer support

• Submit a return or refund request

• Subscribe to marketing

• Submit a review

• Complete a form

• Exercise a privacy right

• Otherwise provide information to us

Automatically From Your Device

We may collect information automatically through:

• Cookies

• Pixels

• Tags

• Local storage

• Log files

• Analytics technologies

• Advertising technologies

• Security technologies

• Similar online technologies

From Shopify and Other Service Providers

We may receive information from service providers that support:

• Website hosting

• E-commerce functionality

• Payment processing

• Fraud prevention

• Order management

• Warehousing

• Product fulfillment

• Shipping

• Package tracking

• Customer support

• Email delivery

• Website analytics

• Advertising

• Website security

• Data storage

• Technical support

From Shipping and Fulfillment Providers

We may receive information such as:

• Tracking updates

• Delivery records

• Delivery photographs

• Carrier scan information

• Address corrections

• Failed delivery notices

• Return-to-sender information

• Damage reports

• Carrier investigation results

From Marketing and Analytics Partners

When applicable technologies are enabled, we may receive information from advertising, social media, referral, and analytics partners concerning:

• Advertising interactions

• Referral sources

• Campaign performance

• Website activity

• Device or cookie identifiers

• General audience information

From Other Lawful Sources

We may receive information from:

• Payment providers

• Banks and card networks

• Fraud-prevention providers

• Publicly available sources

• Professional advisers

• Government agencies

• Law-enforcement authorities

• Authorized representatives

• Other persons acting with your direction or consent

5. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Operating the Store

We may use personal information to:

• Operate the OfficeMellow website

• Display products

• Maintain shopping carts

• Provide customer accounts

• Remember customer preferences

• Process website interactions

• Provide requested features

• Maintain website functionality

• Improve accessibility and usability

Processing Orders and Payments

We may use personal information to:

• Receive and review orders

• Process payments

• Confirm payment authorization

• Detect transaction errors

• Send order confirmations

• Verify billing information

• Manage product availability

• Prevent duplicate or fraudulent orders

• Issue refunds or payment adjustments

Fulfilling and Delivering Orders

We may use personal information to:

• Prepare orders

• Allocate inventory

• Transfer orders to a warehouse

• Arrange shipping

• Generate shipping labels

• Provide tracking information

• Coordinate oversized deliveries

• Contact customers regarding delivery

• Investigate missing or damaged shipments

• Process returned packages

• Complete customs or import documentation

Providing Customer Support

We may use personal information to:

• Answer product questions

• Review compatibility questions

• Assist with account issues

• Review order changes

• Process cancellation requests

• Handle returns and refunds

• Investigate damaged or defective products

• Provide replacement parts

• Resolve delivery issues

• Maintain customer-support records

Personalizing and Improving Services

We may use personal information to:

• Remember customer preferences

• Recommend relevant products

• Improve website navigation

• Analyze website performance

• Understand product interest

• Improve product listings

• Identify technical problems

• Develop store features

• Improve customer support

• Measure customer engagement

Personalization may depend on the cookies and privacy settings available to you.

Marketing and Advertising

When permitted by law, we may use personal information to:

• Send promotional emails

• Inform customers about products or offers

• Measure marketing performance

• Understand advertising engagement

• Display advertisements

• Limit repetitive advertisements

• Create or use advertising audiences

• Personalize advertising based on website activity

Certain advertising practices may be considered a sale, sharing, targeted advertising, or cross-context behavioral advertising under some privacy laws, even when personal information is not exchanged directly for money.

You may have the right to opt out of such practices. See the Your Privacy Choices section below.

Security and Fraud Prevention

We may use personal information to:

• Authenticate account access

• Verify transactions

• Detect unauthorized payments

• Prevent account takeover

• Investigate suspicious orders

• Prevent return fraud

• Detect automated attacks

• Protect website security

• Enforce transaction limits

• Protect customers, OfficeMellow, and service providers

• Respond to security incidents

Legal and Compliance Purposes

We may use personal information to:

• Comply with applicable law

• Maintain tax and accounting records

• Respond to valid legal process

• Respond to regulatory requests

• Establish, exercise, or defend legal claims

• Investigate policy violations

• Enforce our Terms of Service

• Protect legal rights

• Support insurance claims

• Respond to lawful government or law-enforcement requests

Business Operations

We may use personal information to:

• Maintain business records

• Conduct audits

• Manage service providers

• Review business performance

• Support internal administration

• Plan inventory and operations

• Evaluate business transactions

• Complete a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable law

6. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

Performance of a Contract

We may process personal information when necessary to:

• Process an order

• Receive payment

• Deliver products

• Provide customer support

• Process a return or refund

• Perform another agreement with you

Legitimate Interests

We may process information for legitimate business interests such as:

• Operating and improving our store

• Preventing fraud

• Protecting website security

• Understanding store performance

• Maintaining records

• Communicating with customers

• Establishing or defending legal claims

We will consider the potential impact on your rights when relying on legitimate interests.

Consent

We may rely on consent for activities such as:

• Certain marketing communications

• Non-essential cookies

• Certain advertising technologies

• Other processing for which consent is legally required

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not make prior lawful processing unlawful.

Legal Obligations

We may process information when necessary to comply with:

• Tax requirements

• Accounting obligations

• Consumer-protection requirements

• Court orders

• Government requests

• Product-safety obligations

• Other applicable legal duties

Protection of Rights and Safety

We may process information when necessary to protect the rights, property, security, or safety of customers, OfficeMellow, service providers, or other persons, as permitted by law.

7. Cookies and Similar Technologies

OfficeMellow, Shopify, and service providers may use cookies and similar technologies to provide and improve the website.

These technologies may include:

• Browser cookies

• Pixels

• Tags

• Software development kits

• Local storage

• Session storage

• Analytics identifiers

• Advertising identifiers

• Similar technologies

Strictly Necessary Technologies

These may be used for functions such as:

• Maintaining shopping carts

• Processing checkout

• Maintaining account sessions

• Remembering privacy settings

• Preventing fraud

• Providing website security

• Routing website traffic

• Maintaining core website functions

Disabling strictly necessary technologies may prevent parts of the website from operating correctly.

Functional Technologies

These may be used to:

• Remember website preferences

• Remember language or region

• Maintain optional account features

• Improve website convenience

• Provide enhanced functionality

Analytics Technologies

These may be used to:

• Measure website traffic

• Understand how pages are used

• Identify website errors

• Analyze product interest

• Improve store performance

Advertising Technologies

When enabled, these may be used to:

• Measure advertising performance

• Attribute purchases or website visits

• Display advertisements

• Create advertising audiences

• Personalize advertising

• Understand interactions across websites or services

Depending on applicable law, certain advertising-related disclosures may be considered a sale or sharing of personal information or processing for targeted advertising.

8. Managing Cookies

Where a cookie banner or privacy preference tool is available, you may use it to manage available choices concerning non-essential technologies.

You may also be able to control cookies through your browser settings.

Blocking or deleting cookies may:

• Sign you out of an account

• Remove saved preferences

• Empty or alter a shopping cart

• Affect website features

• Require you to resubmit privacy choices

• Reduce website personalization

Your settings may apply only to the browser or device on which they were selected.

9. Global Privacy Control and Do Not Track

Global Privacy Control, or GPC, is a browser-based preference signal that may communicate a request to opt out of certain sales, sharing, or targeted advertising activities.

Where required by applicable law, OfficeMellow will treat a legally recognized GPC signal as an opt-out request for the browser or device sending the signal.

A GPC preference may not automatically apply to:

• Other browsers

• Other devices

• Private browsing sessions

• Another customer account

• Information that cannot reasonably be associated with the signal

Other browser-based “Do Not Track” signals are not necessarily standardized or legally recognized. Except where applicable law requires otherwise, OfficeMellow may not respond to signals other than recognized opt-out preference signals such as GPC.

10. Marketing Communications

If you subscribe to marketing communications, we may send promotional emails or other communications that you have agreed to receive.

You may unsubscribe from promotional emails by:

• Selecting the unsubscribe link in the email

• Adjusting an available account preference

• Contacting us at umosombaisom@gmail.com

Unsubscribing from marketing does not prevent us from sending non-promotional communications such as:

• Order confirmations

• Shipping notifications

• Account notices

• Return or refund updates

• Security notices

• Responses to customer-support inquiries

• Legally required notices

Processing an unsubscribe request may require a reasonable period.

11. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for legitimate business purposes.

Shopify

OfficeMellow uses Shopify to host and operate the online store.

Information submitted through the store may be transmitted to and processed by Shopify to provide:

• Website hosting

• E-commerce functions

• Checkout

• Payments

• Store security

• Customer accounts

• Analytics

• Fraud prevention

• Store features

• Other Shopify services enabled by OfficeMellow

Shopify may process certain information under its own privacy policy and may provide separate privacy controls through the Shopify Privacy Portal.

Payment Providers

We may disclose information to:

• Payment processors

• Banks

• Card networks

• Digital wallet providers

• Fraud-prevention providers

These parties process information to authorize payments, prevent fraud, process refunds, and provide payment services.

Suppliers, Warehouses, and Fulfillment Providers

We may disclose information necessary to:

• Confirm inventory

• Prepare orders

• Package products

• Fulfill purchases

• Arrange replacement products

• Process returned merchandise

Information may include a customer’s name, order details, shipping address, telephone number, and other information reasonably necessary to fulfill the order.

Shipping and Logistics Providers

We may disclose information to:

• Postal services

• Parcel carriers

• Freight providers

• Regional carriers

• Customs agents

• Last-mile delivery providers

• Package-tracking services

This information is used to ship, track, deliver, return, or investigate a package.

Customer Support Providers

We may disclose information to providers that assist with:

• Customer communications

• Support ticket management

• Email delivery

• Return processing

• Product support

Technology and Security Providers

We may disclose information to providers supporting:

• Website hosting

• Cloud storage

• Data processing

• Error monitoring

• Cybersecurity

• Fraud prevention

• Account authentication

• Technical support

• Website performance

Analytics and Advertising Partners

When relevant technologies are enabled, we may disclose device identifiers, cookie identifiers, website activity, general location, purchase activity, or similar information to analytics and advertising partners.

Depending on applicable law, these disclosures may be classified as:

• A sale of personal information

• Sharing of personal information

• Targeted advertising

• Cross-context behavioral advertising

You may submit an applicable opt-out request through the methods described in this Privacy Policy and on our Your Privacy Choices page.

Professional Advisers

We may disclose information to:

• Lawyers

• Accountants

• Auditors

• Insurers

• Consultants

• Other professional advisers

Such disclosures may occur when reasonably necessary for professional advice, compliance, dispute resolution, insurance, or business administration.

Government and Legal Recipients

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to a subpoena, court order, warrant, or other valid legal process

• Respond to a lawful government request

• Protect legal rights

• Investigate fraud

• Protect safety

• Enforce our policies

• Establish or defend a legal claim

Business Transactions

Personal information may be disclosed in connection with:

• A merger

• Acquisition

• Financing

• Reorganization

• Bankruptcy

• Sale of assets

• Transfer of business operations

• Due diligence concerning a potential transaction

Any recipient will be subject to applicable privacy and confidentiality obligations.

At Your Direction or With Your Consent

We may disclose information when you:

• Request a disclosure

• Direct us to use a third-party service

• Consent to an integration

• Ask us to communicate with another person

• Use a social media or external login feature

• Otherwise authorize the disclosure

12. Sale, Sharing, and Targeted Advertising

OfficeMellow does not represent that personal information is exchanged for money merely because the store uses e-commerce services.

However, depending on the advertising, analytics, and Shopify features enabled, disclosure of certain information to advertising partners may be legally considered a sale or sharing of personal information or targeted advertising.

Information involved may include:

• Online identifiers

• Cookie identifiers

• IP addresses

• Device information

• General location information

• Website usage activity

• Product views

• Advertising interactions

• Purchase or transaction activity

• Inferences regarding product interests

Recipients may include advertising networks, social media platforms, analytics providers, and advertising technology providers.

OfficeMellow does not knowingly sell or share personal information belonging to individuals under 16 years of age for targeted advertising.

Eligible residents may opt out as described in the Your Privacy Choices section.

13. Your Privacy Choices

Depending on your place of residence and the law that applies, you may have some or all of the following rights.

Right to Access or Know

You may have the right to request:

• Confirmation that we process personal information about you

• Access to personal information

• Categories of information collected

• Sources of the information

• Purposes for processing

• Categories of recipients

• Specific pieces of information, where required

Right to Delete

You may have the right to request deletion of certain personal information.

Deletion rights may be subject to exceptions, including when information is reasonably necessary to:

• Complete a transaction

• Provide a requested product or service

• Maintain transaction records

• Detect fraud

• Protect security

• Exercise or defend legal claims

• Comply with tax, accounting, or legal obligations

• Perform another legally permitted activity

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a usable format or request its transfer where technically feasible and legally required.

Right to Opt Out of Sale or Sharing

You may have the right to direct us not to sell or share personal information as those terms are defined under applicable privacy law.

Right to Opt Out of Targeted Advertising

You may have the right to opt out of processing personal information for targeted advertising or cross-context behavioral advertising.

Right to Limit Certain Uses of Sensitive Information

Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.

OfficeMellow does not intentionally use sensitive personal information to infer personal characteristics or for purposes requiring a right-to-limit mechanism unless otherwise disclosed.

Right to Restrict Processing

Residents of certain jurisdictions may have the right to request restriction of certain processing.

Right to Object

Residents of certain jurisdictions may have the right to object to processing based on legitimate interests or to object to direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent.

Withdrawal does not affect processing lawfully completed before consent was withdrawn.

Right to Appeal

Residents of certain U.S. states may have the right to appeal a refusal or limitation of a privacy request.

Right to Lodge a Complaint

Depending on your location, you may have the right to submit a complaint to a privacy or data-protection authority.

Right to Non-Discrimination

We will not unlawfully discriminate or retaliate against you because you exercised an applicable privacy right.

14. How to Exercise Your Privacy Rights

You may submit a privacy request by contacting:

Email: umosombaisom@gmail.com

Recommended subject line:

Privacy Request

Please include:

• Your full name

• The email address associated with your order or account

• Your state, province, or country of residence

• The right you wish to exercise

• Your order number, when relevant

• Information reasonably necessary to locate your records

Do not send unnecessary sensitive information with your initial request.

You may also use privacy controls or request methods made available through:

• The OfficeMellow website

• Our Your Privacy Choices page

• An available cookie or privacy preference tool

• Shopify’s applicable privacy controls

15. Verification of Privacy Requests

We may need to verify your identity before completing certain requests.

Verification may depend on:

• The type of request

• The sensitivity of the information

• The risk of harm from unauthorized disclosure or deletion

• Information already associated with the customer account or transaction

• Applicable legal requirements

We may request reasonable information such as:

• Confirmation through an associated email address

• Order details

• Account information

• Shipping or billing details

• Other limited information reasonably necessary to verify the request

We will not request more personal information than is reasonably necessary for verification.

If we cannot reasonably verify a request, we may be unable to provide, correct, or delete the requested information.

16. Authorized Agents

Where permitted by applicable law, an authorized agent may submit a privacy request for you.

We may request:

• Proof that the agent has permission to act for you

• Verification of the agent’s identity

• Direct confirmation from you

• Other documentation permitted by applicable law

This verification helps protect your information from unauthorized access, deletion, or disclosure.

17. Privacy Request Appeals

Where applicable law provides an appeal right, you may appeal our response by emailing:

umosombaisom@gmail.com

Recommended subject line:

Privacy Request Appeal

Please include:

• Your name

• The email used for the original request

• The date of the request

• A brief explanation of the appeal

• Any relevant supporting information

We will review eligible appeals and respond within the period required by applicable law.

18. California Privacy Disclosures

This section applies only to the extent that California privacy law applies to OfficeMellow’s processing of personal information.

During the relevant reporting period, OfficeMellow may have collected the following categories of personal information:

• Identifiers

• Customer-record information

• Commercial information

• Internet or electronic network activity

• General geolocation information

• Audio, visual, or similar information voluntarily submitted to customer support

• Professional or employment-related information voluntarily submitted for a business order

• Inferences regarding product or shopping interests

• Account login information

• Other personal information submitted in communications

Sources may include:

• Consumers

• Consumer devices

• Shopify

• Payment providers

• Suppliers

• Warehouses

• Shipping providers

• Analytics providers

• Advertising partners

• Fraud-prevention providers

• Other lawful sources

We may use these categories for:

• Order processing

• Payment processing

• Fulfillment

• Delivery

• Customer support

• Returns and refunds

• Security

• Fraud prevention

• Analytics

• Advertising

• Legal compliance

• Business operations

We may disclose these categories to the service providers and third parties described in this Privacy Policy.

Depending on the advertising tools enabled, identifiers, commercial information, and internet or electronic network activity may be disclosed to advertising or analytics partners in a manner that may be considered selling or sharing under California law.

California residents may have rights to:

• Know

• Access

• Delete

• Correct

• Opt out of sale or sharing

• Limit certain uses of sensitive personal information

• Receive information about disclosures

• Receive equal service and pricing as required by law

OfficeMellow does not knowingly sell or share the personal information of consumers under 16 years of age.

19. European Economic Area, United Kingdom, and Similar Jurisdictions

Where applicable data-protection law applies, you may have rights including:

• Access

• Correction

• Deletion

• Restriction

• Objection

• Portability

• Withdrawal of consent

• Complaint to a supervisory authority

OfficeMellow may process personal information based on:

• Contractual necessity

• Legitimate interests

• Consent

• Compliance with legal obligations

• Protection of legal rights or safety

Personal information may be processed outside your country of residence.

Where legally required, recognized safeguards may be used for international transfers, such as:

• Adequacy decisions

• Standard contractual clauses

• Approved contractual safeguards

• Other legally recognized transfer mechanisms

The applicable service provider may be responsible for implementing transfer safeguards for information processed through its systems.

20. International Transfers

OfficeMellow, Shopify, suppliers, warehouses, payment providers, shipping carriers, technology providers, and other service providers may operate in countries other than the country in which you reside.

As a result, personal information may be transferred to, stored in, or processed in another country.

Privacy and data-protection laws in another country may differ from those in your place of residence.

Where required, we or the applicable service provider will use a recognized legal mechanism or safeguard for the transfer.

21. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Maintain customer accounts

• Process and document transactions

• Provide customer support

• Complete returns and refunds

• Manage deliveries

• Prevent fraud

• Maintain security

• Resolve disputes

• Enforce agreements

• Comply with tax and accounting obligations

• Meet product-safety or recall obligations

• Comply with other legal requirements

Retention periods may depend on:

• The type of information

• The reason it was collected

• The duration of the customer relationship

• Applicable limitation periods

• Tax and accounting requirements

• Fraud-prevention needs

• Legal holds

• Disputes

• Security considerations

• Service-provider requirements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

Backup copies may remain for a limited period before being overwritten or deleted through ordinary system processes.

22. Data Security

OfficeMellow and its service providers use administrative, technical, and organizational safeguards intended to protect personal information based on the nature of the information and the risks involved.

Safeguards may include:

• Access controls

• Account authentication

• Encryption during appropriate transmissions

• Fraud-prevention tools

• Secure payment processing

• Service-provider controls

• Website security technologies

• Data-access limitations

• Security monitoring

• Record-retention controls

No website, transmission method, storage system, or security measure can be guaranteed to be completely secure.

Customers are responsible for:

• Keeping account credentials confidential

• Using unique and secure passwords

• Protecting access to their email account

• Signing out of shared devices

• Promptly reporting suspected unauthorized account activity

Do not send sensitive or confidential information through unsecured communication channels.

If we become aware of a security incident involving personal information, we will investigate and provide notices where required by applicable law.

23. Children’s Privacy

OfficeMellow is intended for general audiences purchasing office furniture, electronics, workspace accessories, and office lighting.

The website is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age for targeted advertising.

If you are a parent or guardian and believe that a child has provided personal information to OfficeMellow, contact:

umosombaisom@gmail.com

We will review the request and take appropriate action where required by law.

24. Public Reviews and Content

Information submitted in a public review, question, photograph, video, or comment may be visible to other users.

Before submitting public content, do not include:

• Home addresses

• Telephone numbers

• Email addresses

• Payment information

• Account credentials

• Identification documents

• Shipping labels

• Information about another person

• Other private information

We may moderate or remove content that exposes personal information or creates a privacy or security risk.

Removing content from public display may not immediately remove copies retained for legal, security, moderation, or backup purposes.

25. Third-Party Websites and Links

Our website may contain links to websites, social media platforms, manufacturer websites, tracking pages, or services operated by third parties.

OfficeMellow does not control the privacy, security, content, or practices of independent third-party services.

Before providing information to a third-party service, review its:

• Privacy policy

• Terms

• Security information

• Cookie practices

• Contact information

The inclusion of a third-party link does not necessarily mean that OfficeMellow endorses or controls the third party.

26. Shopify’s Role

OfficeMellow uses Shopify to provide the online-store platform.

Shopify may collect and process information concerning:

• Website access

• Device activity

• Checkout

• Purchases

• Payments

• Fraud prevention

• Store interactions

• Shopify accounts

• Shopify-enabled features

Depending on the feature and processing activity, Shopify may process information:

• On behalf of OfficeMellow

• As an independent business responsible for its own processing

• Together with other Shopify services or merchants where legally permitted

Requests concerning processing controlled independently by Shopify may need to be submitted through the Shopify Privacy Portal.

Requests concerning OfficeMellow’s use of personal information may be submitted directly to OfficeMellow.

27. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to our website

• Changes to Shopify services

• Changes to applications or service providers

• Changes to data-processing practices

• Changes to advertising or analytics features

• Changes to legal requirements

• Security improvements

• Clarifications or corrections

The revised Privacy Policy will be posted with an updated “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent before applying a material change.

The version in effect at the time information was collected will generally govern that processing unless:

• Applicable law requires otherwise

• A later policy provides greater protection

• You consent to the updated processing

28. Complaints

If you have a concern about how OfficeMellow handles personal information, contact us first so that we can review the matter.

Email: umosombaisom@gmail.com

Recommended subject line:

Privacy Complaint

Depending on your place of residence, you may also have the right to:

• Appeal our response

• Contact a state privacy regulator

• Contact a consumer-protection authority

• Submit a complaint to a data-protection supervisory authority

• Pursue another remedy available under applicable law

29. Relationship to Your Privacy Choices

This Privacy Policy should be read together with our Your Privacy Choices page.

The Your Privacy Choices page provides additional information about:

• Opting out of sale or sharing

• Targeted advertising choices

• Global Privacy Control

• Cookie preferences

• Authorized agents

• Privacy appeals

If the two pages appear inconsistent, they will be interpreted together in a manner that provides the rights required by applicable law.

30. Contact Information

For privacy questions, privacy requests, complaints, or questions about this Privacy Policy, contact:

OfficeMellow

Website: officemellow.us

Email: umosombaisom@gmail.com

Recommended email subject:

Privacy Request

Please include your state, province, or country of residence and enough information for us to understand and respond to your request.

Do not send complete payment card numbers, account passwords, or other unnecessary sensitive information by email.